Frequently Asked Questions

General FAQs

In short–the sooner, the better. I typically book out 4-6 weeks in advance so, in order to secure the dates you want for your project, I recommend inquiring ASAP.
Payments are broken into two parts. A 50% non-refundable deposit needs to be paid upfront to secure your booking and the 50% remainder that is due when the project is complete.
No. All deposits are nonrefundable as it is my way of securing your spot in the queue. I book projects several months ahead of time, and scheduling ensures that I give all of my clients the proper amount of time that a project deserves. As a result, I turn away clients for your reserved time slot. If you back out of the project, you may leave an empty spot that could have been given to another project. The deposits ensure that clients are serious about moving forward with the project.
My girl, Taylor Swift. Obviously.
You must have all content necessary for the project ready to go by our agreed-upon start date unless discussed prior. Failure to do so could result in rescheduling the project to a later date and/or a restart fee.
Yes, absolutely! Feel free to contact me here and we can chat via email or set up a time to talk on the phone.

Branding FAQs

Simply put, I am not the designer for you, pal. I firmly believe that branding is a start-to-finish experience that tells a full story. A logo is just one small part of that story and I would be doing you and your business a disservice if I took your money to give you a quick but incomplete solve.
I don’t believe “just a logo” can tell your brand’s full story, or set you up for success for years to come. That’s why I specialize in full brand identity. Yes, it’s one of the biggest investments you’ll make in yourself. But it’s worth it x10 to have your heart, vision, and mission perfectly represented — just ask my clients!
Before branding projects can begin, I will need your design questionnaire returned with your business details.
You must have a solid idea of your target audience, business mission, products and services, a general idea of styles you like/appeal to your target audience (or exactly what you dislike), and of course, your business name!
- An icon is usually a simple symbol that is immediately recognizable as part of your brand. Essentially, it’s a straightforward and bold representation of your business (think Nike swoosh).
- A sub mark is a similar but usually simplified variation of the logo, used in situations when the main logo is not the best fit. Its paired-back style makes it easier to use on things like social media, as a sticker or stamp, and any other applications your specific industry might require.
- An alternate logo is another version of the main logo, with a slight difference - usually either horizontal or centered depending on what the primary is. Just so you have all bases covered!
- Your branding is never just your logo, it is the total presence that makes up your business (and isn't even entirely visual!). From your logo, website, and color palette, right through to your tone of voice, marketing, messaging, copywriting, and photography.
I firmly believe we make the most impact on your business by creating a completely custom brand identity from the ground up. Oftentimes, when past elements are combined with new, you get a pieced-together look, which doesn’t speak to your ideal customers. Give me total creative freedom with your brand, and we’ll create serious magic, together!
A mood board includes colors, image inspiration, and brand 'mood', created from a Pinterest board and based on your questionnaire answers. This is a springboard for your project, but please note all images, fonts, colors, textures, etc in the mood board will not be part of your final design, we will build upon this aesthetic and direction to make sure your design is unique and authentic to your business.
Because we dive deep into what your business is all about first, I'm able to present one strong concept that is the best fit for your brand. I still come up with and work on dozens of concepts before focusing on the one I'll be presenting to you, which we'll refine for up to 3 rounds if you so desire.
P.S. Most clients only need one round of refinements because it’s that spot-on, thanks to our investment in strategy!
Your Brand Guidelines will include your logo variations, color palette, buzzwords, visual inspiration, font selection, hierarchy, logo and file usage as well as using your brand in context. This is useful for you as the owner to utilize your new brand suite, as well as pass on to a future designer/web developer/anyone using your brand.
My branding services begin at $2,000. Since each business has unique needs there really isn't a one size fits all price. The price will be determined during the discovery call and details will be sent over in a proposal.

Web Design FAQs

I love Squarespace because of its collaborative nature, flexibility, and easy-to-use interface. It’s completely customizable using CSS (see below!), and it gives you the autonomy to make changes easily in the future. While I find that it fits most of my clients’ needs, sometimes another platform is a better fit. If that’s the case, I’ll work with a developer to bring your site to life.
Copywriting is not part of my services. You can use my website content guide for some help with writing your copy, or I can refer you to copywriters I trust.

Template FAQs

First, choose your favorite template design from our diverse collection of professionally designed Squarespace templates! We’re always happy to answer any questions and help you select the perfect template that meets your unique business needs, whether you're a service provider, digital marketer, photographer, or any other type of small business!
After you purchase your template, we'll be preparing your Squarespace Template on our end 👩‍🍳 Within 24 hours of your purchase, we’ll email you your unique invitation link to access your new website template.
The template will then be loaded directly into your Squarespace account as a new website with a 6-month free trial, giving you plenty of time to work on it before you need to upgrade to a Squarespace subscription.
Following our guides, you can customize your template to suit your business's branding, and then launch!
You can have more than one website within your Squarespace account. So if you already have an existing website on Squarespace, and you purchase a website template, you will then have two websites in your Squarespace account. These two websites will be completely separate, and they live in your Squarespace account dashboard.
You'll then need to transfer any existing website content into your new website template manually. If you have lots of blog posts, we can help you transfer these over to your new website via our extra support service.
You will also need to move your domain over to your new website and purchase a new Squarespace subscription for your new template website. If you have time owing on your existing website's subscription, we recommend getting in touch with the Squarespace support team to let them know that you are moving websites and they are generally happy to provide a prorated refund!
Our templates are totally customizable, meaning that you can customize every part of your Squarespace website template including fonts, colors, layout, and images!
You can add and remove as many sections and pages as you like, as well as reposition any blocks and elements to really make your template your own. We encourage you to use the template for guidance, but edit the design to make it totally unique to you and your business.
To help you along, we've provided in-depth video tutorials in the template resources that will show you exactly how to collate and implement your unique fonts, colors and images into your new Squarespace site.
Yes! Along with your template purchase, you'll receive free email support and access to our comprehensive library of DIY guides and video tutorials.
Our free email support covers any questions and issues relating to the template itself, the provided files, and tutorials. Our friendly team is always happy to answer any questions and will respond within 24 hours (on business days) 🤗
For more information about what is covered in our free email support, please read the support policies here.
Your Squarespace template includes a 6-month free trial, giving you loads of time to edit it!
When you're ready to launch your website, or when your trial expires (whichever comes first), you will need to purchase a Squarespace subscription for your website.
The right Squarespace plan for your small business will depend on what exactly you need and what features you want included in your website.
For example, if you want to add a basic shop, you will need to purchase a Business plan at a minimum. If you want a more complex shop, with more advanced e-commerce features, you will need to purchase a Commerce plan or above. You can view Squarespace subscriptions pricing here.
If you have an existing Squarespace website with a subscription and decide to move your site to your new template website, you will need to purchase a new subscription for your template website as the two websites will be completely separate and Squarespace subscriptions cannot currently be transferred across websites.
For more info read the "What if I have a Squarespace website?" FAQ.
You will also need to purchase a domain (URL) to add to your site. Pricing for a domain typically ranges from $10 - $40 USD per month, though can go up significantly the more in-demand a domain is.
Your domain can be purchased directly on Squarespace via Squarespace Domains or via a third party like GoDaddy or NameCheap.
If you already have a domain, you can simply transfer it to your new template website whenever you are ready to publish your website!
Tip! You may qualify for a free domain through Squarespace when purchasing a yearly subscription!
When you receive your template delivery email, you’ll have the option of creating a new Squarespace account or adding the template to an existing Squarespace account. If you add it to an existing account, you’ll be able to see all your sites under that login.

You can add or remove any pages you’d like! Easily duplicate a template page to reuse the layout, or create a page from scratch. You can add on a shop, course, or member area. You’ll have the full flexibility of Squarespace.
Probably! While our templates are designed with writers, coaches, wellness professionals, online creators, and other creative businesses in mind, it would definitely work for a variety of businesses.
The demo content we’ve used is just one way this design could work for you, but not the only way. Plus all this flexibility means that you can build the perfect site that grows with your business.
One template purchase = one website. Our templates are protected under the Evermore Creative brand. Copying, sharing or re-selling Evermore Creative Squarespace Templates is strictly prohibited.

Read the full Template Policies HERE
No, the template will not overwrite your existing Squarespace site. Instead, it will be added to your dashboard as a new site.
While some of our website templates are designed with custom code (to give it that custom feel), you will NOT be required to know any coding. We’ve done the work for you and made it super easy to customize with zero coding knowledge necessary.
The templates that Squarespace provides are created with some built-in features that don't have any customizations, they also don't have copy prompts and strategy built in. Our templates are built for beauty and function in mind. It's built for small shops and creatives — a website that will help you stand out with it's features while still being user-friendly.